Careers

Growth Product Manager

Salary Competitive Equity To be negotiated

Who are we looking for ?

We're looking for a skilled Growth Product Manager to join our fast-growing team in the heart of Lisboa. Preferably someone who is interested in gaming and esports. You will be in charge of acquiring new users onto Kikbal and getting existing users to recommend and love our product even more.

Key Responsibilities

• You will – together with our CMO and the rest of the growth team – use your growth hacking mindset to identify growth opportunities and bring them to life
• Own our customer acquisition strategy, driving increasing month-over-month growth by scaling our performance channels
• Build from the ground up a robust customer retention strategy
• You will design, execute and evaluate experiments on a weekly basis
• Establish scalable but flexible growth processes that increase execution efficiency and transparency

Qualifications

• You love product and marketing equally
• You have an entrepreneurial mindset
• You are data-oriented and have great analytical skills
• You think holistically - on all levels of the funnel
• You are empathetic and great at communicating
• You are systematic in your way of working
• You have experience with performance optimization
• You have a proven track record and a solid experience of working with growth hacking
• You are comfortable with product development practices, such as customer research and working with software development and design

Other things that will help

• Experience with Search Engine Optimization (SEO)
• Experience with Conversion Rate Optimization (CRO)
• That you are a dedicated gamer like us

Marketing Analytics Technologies we use

• Google Analytics
• Facebook Attribution
• CleverTap
• Unbounce
• VWO
• Mixpanel
• AppsFlyer
• Singular

For more information or questions please contact us at join@kikbal.com

Community Manager

Salaire compétitif Equity à négocier

Description

En tant que Community Manager, vous serez un élément clé dans la stratégie de marque et de message Kikbal. Vous serez amené à interagir avec les médias, alimenter les réseaux et participer à l'évènementiel

Vous construirez et partagerez l'histoire et la vision de Kikbal auprès des différents publics, influenceurs, partenaires, médias, dans le sport et la tech

Vous gérerez les activités quotidiennes. En alimentant les conversations, en recueillant les commentaires et en organisant des événements communautaires innovants et des campagnes sur les médias sociaux, vous deviendrez une voix importante pour notre communauté alors que nous apportons notre jeu à des millions de passionnés de football.

Si vous souhaitez faire la différence au sein de notre communauté mondiale de fans de football, de managers et de collectionneurs, en pleine expansion, vous êtes peut-être fait pour ce poste !

Principales responsabilités

En tant que Community Manager chez KIKBAL, vous serz en charge de

• Développer et diffuser une stratégie de communication globaleplaçant KIKBAL comme leader dans les domaines des NFTs, du football et du eSport
• Aider à gérer nos canaux de médias sociaux et créer du contenu quotidien pour stimuler l'engagement.
• Modérer notre Discord, Twitter et d'autres canaux communautaires actifs.
• Communiquer avec nos joueurs et les informer des mises à jour du jeu.
• Écouter et recueillir les commentaires de la communauté et les transmettre à l'équipe produit pour aider à améliorer notre jeu.
• Signaler les problèmes et les bogues aux équipes technique et produit.
• Identifier et établir des relations clés avec les membres de notre communauté.
• Organiser des événements communautaires et des concours hebdomadaires
• Identifier les opportunités de marketing et de partenariat pour faire connaître notre KIKBAL à de nouvelles communautés.
• Gérer notre poste de marchandise

Exigences

Nous recherchons un(e) candidat(e) ayant une expérience professionnelle variée, avec plus de 8 ans d'expérience (notamment dans le domaine du sport, des technologies grand public ou des jeux) dans un rôle de communication.

• Expérience préalable dans un poste de gestion de communauté ou de médias sociaux.
• Passionné par le football et les jeux vidéo
• Esprit d'équipe, empathie et capacité à résoudre les problèmes.
• Excellentes compétences en communication orale et écrite en anglais et dans une autre langue (français, allemand, italien, espagnol, portugais).
• Désir de travailler à Lisbonne (Portugal) ou à Paris à plein temps ou en télétravail.

Pour plus d'information, contactez nous à join@kikbal.com

Product Live Operations Coordinator

Salary Competitive Equity To be negotiated

Description

As a Product Live Operations Coordinator, you will play a crucial role in ensuring that our growing community of KIKBAL Managers is experiencing fresh new content on a day-to-day basis.

You will entertain and excite our players every day of their KIKBAL journey. You will become a master in our product and our community’s behavior. If you want to make a big difference to our rapidly growing global community of football fans, Managers and collectors, this could be the place for you.

Key Responsibilities

As Product Live Operations Coordinator at KIKBAL, you'll be responsible for:

• Planning, scheduling, and monitoring daily auctions and special marketplace events (club launches, Power Hour, etc.)
• Publish a monthly calendar of fixtures and tournaments
• Identify opportunities in the football calendar to create exciting and engaging weekly tournaments for the community
• Coordinate the release of new in-game achievements and customizable content
• Design and run short term activities to keep customers excited during slow periods
• Manage reward distribution with side-game creators
• Identify issues and opportunities in customers’ daily experience, specifically for improving the Marketplace with new features.
• Adapt efficiently to customer needs and requests and make changes to the marketplace and SO5 tournaments accordingly

Requirements

• Prior experience in a live game team or in product
• Prior experience managing the economics of a game or platform
• Excellent spoken and written communication skills in English and another language (French, German, Italian, Spanish, Portuguese)
• Passionate about Football and KIKBAL
• Passionate about gaming
• Team player, empathy, and problem-solving skills
• Tech-savvy
• Desire to work in Lisboa (Portugal) full-time.

For more information or questions please contact us at join@kikbal.com

Product Designer

Salary Competitive Equity To be negotiated

Description

As the Product Designer you will join design team currently composed of a Brand Designer, a Product designer and a Game designer. You will contribute with your experience to make the KIKBAL products consistent by working with a design system approach. You will have the chance to work on features and problematics that you will not see elsewhere.

Key Responsibilities

Come join us to:

• Design and build a category-leading premium consumer product
• Delight millions of users with experiences that will enter their everyday lives
• Create an iconic brand that will bring crypto to mainstream users
• Roll up your sleeves and prototype everything from UX to UI
• Equally work on web and mobile
• Have an holistic view of the product
• Ensure product consistency with a design system approach
• Be the voice of our customers
• Work in collaboration with designers & engineers

Requirements

• Prior experience in a Product Design (UI / UX) position
• Excellent spoken and written communication skills in English
• Passionate about gaming
• Team player, empathy, and problem-solving skills
• Tech-savvy
• Desire to work in Lisboa (Portugal) full-time
• Software competency in Figma / Photoshop / Illustrator

For more information or questions please contact us at join@kikbal.com

Club Activation Manager

Salary Competitive Equity To be negotiated

Description

As a Club Activation Manager, you will play a crucial role in ensuring that our growing community of clubs, leagues and football associations have the world-class partner they need to activate KIKBAL on their digital channels.

You will assist our partners at all the touch points of their KIKBAL journey. You will be the point of contact for them: from the card creation process each season to the various digital content campaigns you’ll develop for each partner. If you have creative ideas to for our community of partners, if you want to delight our community of football fans through our partners, this will be the place for you

Key Responsibilities

As Club Activation Manager at KIKBAL, you'll be responsible for:

• Onboarding every new football partners (clubs/leagues/ football associations) to KIKBAL and launching their cards on the platform
• Building long-lasting relationships with each partners and educating them about KIKBAL through the day-to-day management of the relationship.
• Managing the release of KIKBAL cards for each partner at the beginning of the season and making sure that new players get their KIKBAL card released.
• Developing creative digital campaigns for each partner: graphics creation with our design team to launch on the partners channels.
• Nurturing our community of partners with the latest news about KIKBAL and the best activation case study release every quarter.

Requirements

For the Club Activation Manager at KIKBAL, we will look at:

• At least 3 years of full-time experience in a Project Management / Marketing role
• Prior experience with a sports organization or sports game is a plus
• Excellent spoken and written communication skills in English and another language (French, German, Italian, Spanish, Portuguese)
• Creative, problem-solver and strong attention to detail
• Passionate about Football, Gaming and Technology
• Desire to work in Lisboa (Portugal) full-time

For more information or questions please contact us at join@kikbal.com

Player Experience Specialist

Salary Competitive Equity To be negotiated

Description

As Player Experience Specialist, you will play a crucial role in ensuring that our growing community of KIKBAL Managers have the world-class support they need.

You will assist our players at all the touch points of their KIKBAL journey. You will become a master in our product and an important voice for our community. If you want to make a big difference to our rapidly growing global community of football fans, Managers and collectors, this could be the place for you

Key Responsibilities

As Player Experience Specialist at KIKBAL, you'll be responsible for:

• Writing Do it yourself materials (FAQs and knowledge base) to improve self resolution of problems (lost password, how to, etc.)
• Management of complex incoming requests from Managers of the SO5 (our fantasy football game)
• Characterization of user issues
• Ability to transform a user problem into a feature request for the Player Experience team to improve ticket resolution and optimise team productivity
• Ability to transform a user problem into a technical request for developers to improve the product
• Ability to bring the voice of users internally on cross-functional projects
• Embody the know-how of our managers’ journey (i.e. all the touchpoints from onboarding to the first bid, first team submitted to SO5, etc.)

Requirements

For the Player Experience Specialist position, we will look at:

• Prior experience in a Customer Experience/Support team
• Prior experience with a customer support tool is a plus (Zendesk, Intercom, Front, etc.)
• Excellent spoken and written communication skills in English and another language (French, German, Italian, Spanish, Portuguese)
• Passionate about Football and KIKBAL
• Passion for gaming
• Team player, empathy, and problem-solving skills
• Tech-savvy
• Desire to work in Lisboa (Portugal) full-time

For more information or questions please contact us at join@kikbal.com

Head of Customer Experience

Salary Competitive Equity To be negotiated

Description

As the new Head of Customer Experience of KIKBAL, you’ll build the best experience for KIKBAL Managers during the dozens of touchpoints with the company along their multi-year journey.

You’ll join an organization where the community is at the center of everything we do. We listen to them, engage and act. You’ll have a key impact on how we convert users to Managers and retain them over time. You’ll leverage one of the most thriving communities the entertainment space will ever see.

You’ll be the architect behind the most human and friendly experience for our Managers.

Key Responsibilities

As Head of Customer Experience at KIKBAL, you'll be responsible for:

• Setting up our long-term customer support vision.
• Hiring and management of the customer experience team.
• Taking care of our customers via email and social media.
• Scaling our customer support to handle our growth from 0 to dozens of million of customers.
• Working continuously with developers and the product team to improve our customer-centric product (UX issues, bug reports).
• UX writing, copywriting: website and apps wording, error messages, FAQs and contextual help resources, blog posts.

Requirements

• Prior experience managing a Customer Experience team
• Excellent spoken and written communication skills
• Passionate about Football and KIKBAL
• Tech savvy
• Desire to work in Lisboa (Portugal) full-time

For more information or questions please contact us at join@kikbal.com

Graphic Designer

Salary Competitive Equity To be negotiated

Description

As a Graphic Designer, you will join a design team currently consisting of a Brand Designer and a Product Designer, whose role is to promote the KIKBAL brand by creating amazing assets to launch clubs, creating assets for the game, creating banners etc. You will also be the guardian of the KIKBAL brand within the design team. You will contribute with your experience and Brand culture to make the KIKBAL brand consistent.

Key Responsibilities

As Graphic Designer at KIKBAL, you'll be responsible for:

• Creating graphical assets for Clubs launches / Clubs social posts / KIKBAL
• Collaborate with the Product team and create exciting assets (Pictos, Banners, etc.)
• Create and maintain KIKBAL’s Brand book

Requirements

• Prior experience in Branding
• Prior experience in design studios / Startups
• Excellent spoken and written communication skills in English and French
• Passionate about Football and KIKBAL
• Passionate about gaming
• Team player, empathy, and problem-solving skills
• Desire to work in Lisboa (Portugal) full-time
• software competency : Adobe suite / Figma

For more information or questions please contact us at join@kikbal.com

Business Analyst

Salary Competitive Equity To be negotiated

Description

As a Business Analyst, you will play a crucial role in building our data culture. By ensuring that our direction is data-driven, you will make sure everything can be explained and backed with data. You will also play a crucial role in our data mapping strategy.

Key Responsibilities

As Business Analyst at KIKBAL, you'll be responsible for:

• Interacting cross-functionally with product, operations and tech teams, and make business recommendations through visual display of data information
• Together with different teams, building, maintaining and improving dashboards to track important KPIs and measure impact of new product features
• Defining the data tracking strategy together with product and business teams
• Defining and improving our event taxonomy so that it stays coherent
• Improving engagement, conversion and acquisition of users
• Working with software engineers to implement real-time solutions
• Example of projects you will work on: Monitoring our acquisition funnel and identify bottlenecks (growth), Monitoring newly launched features adoption rate and understanding usage (product), Monitoring cards prices (product)

Requirements

• Prior experience in a data / business analysis team
• Work with large data sets and conduct analysis that includes data gathering
• Ability to choose the right statistical tools given a specific data analysis problem
• Excellent spoken and written communication skills in English and another language (French, German, Italian, Spanish, Portuguese)
• Passionate about Football and KIKBAL
• Passion for gaming
• Team player, empathy, and problem-solving skills
• Tech-savvy
• Desire to work in Lisboa (Portugal) full-time

For more information or questions please contact us at join@kikbal.com

Business Recruiter

Salary Competitive Equity To be negotiated

Description

We are growing rapidly and looking for a consultative and creative recruiter to grow and scale the team. You can expect high impact and wide-ranging responsibility: owning full-cycle recruiting, driving hiring strategy, being a true partner to the business, and delivering best-in-class candidate experience. You should have experience owning a pipeline and reporting out on your success. This person must be a builder who loves to roll up their sleeves and is always ready to learn. You are unafraid to try new things, embrace new ideas, and welcome suggestions for how we can iterate on our processes.

Key Responsibilities

• Manage full cycle recruiting process ensuring a seamless, uniform and incredibly positive candidate experience
• Source candidates from relevant networks, online and internal databases, employee referrals and passive candidates through networking and research
• Create strategic plans for sourcing candidates with diverse backgrounds for each of your roles and ensure this is a top priority for every search
• Track and analyze metrics and report on hiring progress to business leadership on a regular cadence
• Innovate on ways to build a talent pipeline and recruit in a variety of venues
• Work internally with hiring managers to understand positions and team needs in order to become a trusted partner to the business
• Negotiate offers by partnering with hiring manager and any relevant stakeholders
• Create job descriptions, role profiles, and offer packages based on the position and company requirements

Requirements

• 5+ Years of recruiting in corporate business roles - G&A, sales, marketing, operations, etc.
• Experience sourcing candidates through multiple creative channels (web/social/professional networks, etc.)
• Excellent verbal and written communication skills, with an appropriate blend of professionalism and friendliness
• Experience with a data driven approach to recruiting and metrics
• Has built and maintains a broad network of talent
• Exposure to high-growth, fast-paced environments
• Experience building diverse teams
• Bonus for someone who also has some general HR experience

For more information or questions please contact us at join@kikbal.com

Technical Recruiter

Salary Competitive Equity To be negotiated

Description

We are growing rapidly and looking for a consultative and creative recruiter to grow and scale the team. You can expect high impact and wide-ranging responsibility: owning full-cycle recruiting, driving hiring strategy, being a true partner to the business, and delivering best-in-class candidate experience. You should have experience owning a pipeline and reporting out on your success. This person must be a builder who loves to roll up their sleeves and is always ready to learn. You are unafraid to try new things, embrace new ideas, and welcome suggestions for how we can iterate on our processes.

Key Responsibilities

• Manage full cycle recruiting process ensuring a seamless, uniform and incredibly positive candidate experience
• Source candidates from relevant networks, online and internal databases, employee referrals and passive candidates through networking and research
• Create strategic plans for sourcing candidates with diverse backgrounds for each of your roles and ensure this is a top priority for every search
• Track and analyze metrics and report on hiring progress to business leadership on a regular cadence
• Innovate on ways to build a talent pipeline and recruit in a variety of venues
• Work internally with hiring managers to understand positions and team needs in order to become a trusted partner to the business
• Negotiate offers by partnering with hiring manager and any relevant stakeholders
• Create job descriptions, role profiles, and offer packages based on the position and company requirements

Requirements

• 5+ Years of technical recruiting experience with a focus on the software space
• Experience sourcing candidates through multiple creative channels (web/social/professional networks, etc.)
• Excellent verbal and written communication skills, with an appropriate blend of professionalism and friendliness
• Experience with a data driven approach to recruiting and metrics
• Has built and maintains a broad network of tech talent
• Exposure to high-growth, fast-paced environments
• Experience building diverse teams

For more information or questions please contact us at join@kikbal.com

Senior Software Engineer

Salary Competitive Equity To be negotiated

Description

KIKBAL is looking for a Senior Software Engineer to join the team in Lisboa. You should be excited to join a growing start up and work on a cutting edge product.. You should have a strong understanding of front and back end development, with the interest to develop and implement your own features. This role is working on a live, in production game, therefore the work that you do impacts our players directly, having a sensibility for the user is important. You’ll be working closely within a team of developers, reporting into the CTO. All of our team members have a say in the shape of the product, you will attend weekly meetings to help define the roadmap and priorities and then work towards building our unique and category leading game.

You don’t have to like Football, games or crypto to work here. What we look for is people who like to get things done, work in a growing company, take ownership and autonomy for their work and want to learn and develop.

Key Responsibilities

• You will be joining the engineering team composed of the CTO and 6 devs
• Tackle hard projects from start to finish, from front to back to blockchain
• Deeply care about security, performance and maintainability
• Have an holistic view of the tech stack
• Implement features for our players

Stack

• Ethereum / Solidity
• Ruby on Rails
• GraphQL
• React / Typescript
• Algolia
• AWS
• Docker / Kubernetes / Rancher

Requirements

• Previous experience as a software engineer or developer (at least 5 years). You have hands-on knowledge of frontend, backend and infrastructure development.
• Independent and highly motivated: You are able to conduct a project fast and by yourself.
• Eager to learn: You are not afraid by new technologies or new paradigms.
• Attentive to details: From front to back, you strive for the best quality
• Excited to work on a growing team, solving complex issues

For more information or questions please contact us at join@kikbal.com

Software Engineer

Salary Competitive Equity To be negotiated

Description

KIKBAL is looking for a Software Engineer to join the team in Lisboa. You should be excited to join a growing start up and work on a cutting edge product. You should have a strong understanding of front and back end development, with the interest to develop and implement your own features. This role is working on a live, in production game. Therefore the work that you do impacts our players directly, having a sensibility for the user is important. You’ll be working closely within a team of software engineers, reporting into the CTO. All of our team members have a say in the shape of the product, you will attend weekly meetings to help define the roadmap and priorities and then work towards building our unique and category leading game.

You don’t have to like Football, games or crypto to work here. What we look for is people who like to get things done, work in a growing company, take ownership and autonomy for their work and want to learn and develop.

Some possible areas to work are the gaming components, developing the heath of our marketplace or scaling our infrastructure.

Key Responsibilities

• Tackle hard projects from start to finish, from front to back to blockchain
• Deeply care about security, performance and maintainability
• Have an holistic view of the tech stack
• Implement features for our players and care deeply about our user base

Stack

• Ethereum / Solidity
• Ruby on Rails
• GraphQL
• React / Typescript
• Algolia
• AWS
• Docker / Kubernetes / Rancher

Requirements

• Previous experience as a software engineer (3-5 years). You have hands-on knowledge of frontend, backend and infrastructure development.
• Independent and highly motivated: You are able to conduct a project fast and by yourself.
• Eager to learn: You are not afraid by new technologies or new paradigms.
• Attentive to details: You strive for the highest quality bar
• Excited to work on a growing team, solving complex issues

For more information or questions please contact us at join@kikbal.com

Senior Full Stack Developer

Salary Competitive Equity To be negotiated

Description

KIKBAL is looking for a Full stack Developer to join the team in Lisboa. You should be excited to join a growing start up and work on a cutting edge product.. You should have a strong understanding of front and back end development, with the interest to develop and implement your own features. This role is working on a live, in production game, therefore the work that you do impacts our players directly, having a sensibility for the user is important. You’ll be working closely within a team of developers, reporting into the CTO. All of our team members have a say in the shape of the product, you will attend weekly meetings to help define the roadmap and priorities and then work towards building our unique and category leading game.

You don’t have to like Football, games or crypto to work here. What we look for is people who like to get things done, work in a growing company, take ownership and autonomy for their work and want to learn and develop.

Key Responsibilities

• You will be joining the engineering team composed of the CTO and 6
• Tackle hard projects from start to finish, from front to back to blockchain
• Deeply care about security, performance and maintainability
• Have an holistic view of the tech stack
• Implement features for our players

Stack

• Ethereum / Solidity
• Ruby on Rails
• GraphQL
• React / Typescript
• Algolia
• AWS
• Docker / Kubernetes / Rancher

Requirements

• Previous experience as a full-stack developer (at least 5 years). You have hands-on knowledge of frontend, backend and infrastructure development.
• Independent and highly motivated: You are able to conduct a project fast and by yourself.
• Eager to learn: You are not afraid by new technologies or new paradigms.
• Attentive to details: From front to back, you strive for the best quality
• Excited to work on a growing team, solving complex issues

For more information or questions please contact us at join@kikbal.com

Senior Data Scientist

Salary Competitive Equity To be negotiated

Description

As Senior Data Scientist, you will play a crucial role in building our data culture. By ensuring that our direction is data-driven, you will optimise and boost our user conversion, acquisition and monetisation processes as we welcome millions of football fans to KIKBAL.

Key Responsibilities

As Senior Data Scientist at KIKBAL, you'll be responsible for:

• Interact cross-fuctionally with product, operations and tech teams, and make business recommendations through visual display of data information
• Defining the data tracking strategy together with product and business teams
• Defining and improving our event taxonomy so that it stays coherent
• Researching and benchmarking the latest algorithms that can be used for our particular use-cases.
• Applying machine learning algorithms and statistical techniques to build new product features
• Improving engagement, conversion and acquisition of users
• Working with software engineers to implement real-time solutions

Requirements

• Prior experience in a Data Science team at the contact of a more Senior person
• Work with large data sets and conduct analysis that includes data gathering
• Ability to choose the right statistical tools given a specific data analysis problem
• Strong knowledge of Machine learning theory, statistics and probabilities
• Experience with statistical languages (e.g: Python, R, Pandas), database languages (e.g: SQL) and main machine learning package (e.g: scikit, xgboost, keras)
• Fluent in SQL, Python, and good knowledge of main machine learning packages: scikit, xgboost, keras…
• Excellent spoken and written communication skills in English and another language (French, German, Italian, Spanish)
• Passionate about Football and KIKBAL
• Passion for gaming
• Team player, empathy, and problem-solving skills
• Tech-savvy
• Desire to work in Lisboa (Portugal) full-time

For more information or questions please contact us at join@kikbal.com

General Counsel

Salary Competitive Equity To be negotiated

Description

As General Counsel, your main mission will be to ensure that our business activities and our products are duly framed not only to protect our IP and the IP of our partners, but also with regards to financial and gambling regulations. You will also play a crucial role in supporting our business development and partnership teams.

Key Responsibilities

As General Counsel at KIKBAL, you'll be responsible for:

• Building the legal team from the ground up
• Making sure all products and services comply with the legal framework in all the countries we operate
• Managing all the day to day legal affairs (IP strategy, HR law, commercial challenges, litigation, etc.)
• Managing corporate matters from boards, bspce plan to m&a
• Developing and managing the relationship with external advisors
• Developing processes to help our business development team and supporting them on deals

Requirements

• Prior experience as a General Counsel
• Paris bar and New York bar would be a plus (or another bar in the US)
• Strong knowledge of IP and contracts
• Ability to adapt and contextualize a complex legal framework to our operational needs
• Excellent spoken and written communication skills in English and another language (French, German, Italian, Spanish)
• Passionate about gaming, football and KIKBAL
• Team player, empathy, and problem-solving skills
• Experience in tech
• Desire to work in Lisboa (Portugal) full-time

For more information or questions please contact us at join@kikbal.com